Privacy Policy

Introduction

At ZIRA Software, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. By using our website and services, you consent to the data practices described in this policy.

Information We Collect

We collect information that you provide directly to us, including:

• •Personal Information: Name, email address, phone number, and company name when you contact us or submit forms
• •Project Information: Details about your project requirements, budget, and timeline
• •Communication Data: Records of correspondence when you communicate with us
• •Payment Information: Processed securely through third-party payment providers
• •Career Applications: Resume, cover letter, and professional information for job applicants

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• •Device Information: Browser type, operating system, device type, and screen resolution
• •Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
• •Location Data: General geographic location based on IP address (country/city level)
• •Referral Data: How you found our website (search engine, social media, direct link)

Analytics and Tracking

We use analytics services to understand how visitors use our website:

Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), UK, and Switzerland, we process your personal data based on the following legal grounds:

• •Contract: Processing necessary to fulfill our contractual obligations to you (e.g., providing services you requested)
• •Consent: Where you have given explicit consent for specific purposes (e.g., marketing emails, optional cookies)
• •Legitimate Interest: Processing necessary for our legitimate business interests, such as improving our services, preventing fraud, and ensuring security, provided these interests do not override your rights
• •Legal Obligation: Processing necessary to comply with applicable laws and regulations

How We Use Your Information

We use the information we collect to:

• •Provide, maintain, and improve our services
• •Respond to your inquiries and provide customer support
• •Communicate with you about projects, updates, and promotional offers (with consent)
• •Process payments and fulfill contractual obligations
• •Analyze website usage to improve user experience
• •Protect against fraud and ensure security
• •Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• •Service Providers: Trusted third parties who assist us in operating our website and services (hosting, email, analytics)
• •Legal Requirements: When required by law or to protect our rights and safety
• •Business Transfers: In connection with a merger, acquisition, or sale of assets

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

You can control cookies through your browser settings and our cookie consent banner. Note that disabling certain cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure hosting, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are retained for 2 years. Analytics data is retained according to the default retention periods of each analytics service.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• •Access: Request a copy of the personal information we hold about you
• •Correction: Request correction of inaccurate or incomplete information
• •Deletion: Request deletion of your personal information (right to be forgotten)
• •Portability: Request a copy of your data in a portable format
• •Objection: Object to processing of your personal information
• •Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us using the information below.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• •Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you
• •Right to Delete: You can request deletion of your personal information, subject to certain exceptions
• •Right to Correct: You can request correction of inaccurate personal information
• •Right to Opt-Out: You can opt out of the "sale" or "sharing" of your personal information. Note: We do not sell your personal information
• •Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your personal information in accordance with this privacy policy and applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.