London retail requires omnichannel excellence—customers expect seamless experiences whether shopping online, in-store, or through a combination of both. We help retailers deliver unified commerce.
The Omnichannel Challenge
Retailers often have separate systems for online and stores, creating disconnected experiences, inventory blind spots, and missed opportunities to serve customers flexibly.
Our Omnichannel Solutions
Unified Inventory
See all stock:
- Real-time visibility: Stock across all locations
- ATP calculation: Available-to-promise accuracy
- Allocation: Channel and location rules
- Safety stock: Buffer by location
Flexible Fulfillment
Deliver from anywhere:
- Click-and-collect: BOPIS capability
- Ship-from-store: Store as fulfillment node
- Store transfer: Move stock to demand
- Endless aisle: Sell full catalog in-store
Unified Customer
Know your shopper:
- Single profile: All interactions unified
- Purchase history: Cross-channel transactions
- Preferences: Channel and communication
- Loyalty: Points and rewards everywhere
Unified Orders
Manage centrally:
- Order hub: All channels in one place
- Routing: Intelligent fulfillment selection
- Modification: Changes across channels
- Returns: Accept anywhere
Store Enablement
Associate Tools
- Clienteling apps
- Inventory lookup
- Order placement
- Customer profiles
Store Operations
- Pickup management
- Ship-from-store picking
- Transfer receiving
- Return processing
Ready to unify your retail channels? Contact ZIRA Software to discuss your omnichannel needs.