Indian automotive service is going digital. We build apps that make service convenient for customers while helping workshops operate efficiently.
The Service Digital Challenge
Customers expect digital convenience—online booking, real-time updates, and easy payment. Workshops need tools that improve efficiency without adding complexity.
Our Service App Solutions
Customer App
Convenient service access:
- Service booking: Online scheduling
- History: Past service records
- Reminders: Maintenance due notifications
- Tracking: Real-time service status
Service Advisor Tools
Efficient front desk:
- Appointment management: Daily schedule
- Customer lookup: Quick history access
- Estimates: Digital quotation
- Handoff: Job card creation
Workshop Management
Optimize operations:
- Bay allocation: Resource planning
- Technician assignment: Work distribution
- Parts management: Requirement tracking
- Completion: Quality checks
Communication
Keep customers informed:
- Status updates: Progress notifications
- Approvals: Additional work authorization
- Ready alerts: Pickup notification
- Follow-up: Post-service feedback
Analytics and Marketing
Service Analytics
- Booking patterns
- Revenue tracking
- Capacity utilization
- Customer retention
Marketing
- Campaign management
- Service promotions
- Loyalty programs
- Referral tracking
Ready to digitize your automotive service? Contact ZIRA Software to discuss your service app needs.